Privacy Policy

Last Updated: Nov. 25, 2025

This Privacy Policy explains how It’s Bigger Than Basketball (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information under Canada’s PIPEDA and applicable provincial privacy laws.

1. Information We Collect

A. Information You Provide

Including but not limited to:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely by third-party processors)
  • Donation amounts and preferences
  • Event ticket purchase information
  • Account registration details
  • Communications or forms submitted through the Website

B. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser/device type
  • Pages visited and usage patterns
  • Cookies and tracking data

C. Cookies

We use cookies to:

  • Improve user experience
  • Track analytics
  • Enable shopping cart and ticketing functions

You can disable cookies, but the Website may not function properly.

2. How We Use Your Information

We use your information to:

  • Process merchandise orders
  • Process donations and send confirmations
  • Process event ticket purchases
  • Provide customer support
  • Communicate updates, promotional messages, or event information
  • Improve Website performance and user experience
  • Ensure legal compliance and prevent fraud

3. Sharing Your Information

We do not sell or trade your personal information.

We may share information with:

  • Payment processors (for merchandise, donations, and ticket sales)
  • Shipping and delivery partners
  • Event partners or venues, when required for ticketing or event access
  • Non-profit organizations for donation administration
  • Analytics services
  • Law enforcement, if required by law

All service providers are required to protect your information.

4. Data Security

We use administrative, physical, and technical safeguards to protect your personal information.
However, no internet-based system is guaranteed to be entirely secure.

5. Data Retention

Your data is retained only as long as necessary to:

  • Complete transactions
  • Fulfill legal and tax obligations
  • Maintain records required for non-profit donation laws
  • Support your account (if applicable)

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent (where applicable)
  • Request deletion, in certain circumstances
  • Challenge compliance

You may exercise these rights by emailing itsbiggerthanbball@gmail.com.

7. Email & Marketing Communications (CASL Compliance)

By providing your email, you consent to receiving messages permitted under Canada’s Anti-Spam Legislation.
You may unsubscribe at any time using the link in our emails.

8. Children’s Privacy

This Website is not intended for children under 13, and we do not knowingly collect information from minors without parental consent.

9. International Data Transfers

Some third-party service providers may store or process your data outside Canada.

When this occurs, we ensure comparable data protection safeguards are in place.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted with a new “Last Updated” date.

11. Contact Us

For privacy inquiries or requests:

Email: itsbiggerthanbball@gmail.com